Delivery Times - Monday to Friday
We deliver Monday to Friday, excluding Public Holidays. Online orders placed before 11:30 am (EST) for the funeral, memorial, chapel service or home deliveries in the Sydney Metropolitan, NSW Central Coast and Tweed Heads areas can generally be delivered the same day.
If a Public Holiday is selected for delivery your order will automatically be delivered on the next business day.
Saturday delivery is available, although the order must be placed before 10.00 a.m. (EST) on Saturday.
We are unable to accept orders for delivery on Sunday.
We accept orders online and by phone for delivery in the Sydney Metropolitan, NSW Central Coast and Tweed Heads areas. If for any reason we are unable to deliver your flower arrangement or tribute we will notify you as soon as possible and by no later than the next business day.
If a selected delivery area falls outside of the above free delivery areas, Sympathy Flowers will contact you to advise of the additional delivery cost and then confirm that you wish to have the order delivered.
All prices quoted are in Australian dollars (A$) and include delivery costs within the nominated delivery areas.
Cancellation of Orders
Regrettably all cancellations will incur an administration fee.
Cancellations received less than 24 hours before the scheduled delivery date of an order will incur a fee of 50% of the total order value.
Cancellations received more than 24 hours before the scheduled delivery date of an order will incur a $15 administration fee.
We are unable to cancel orders that are already prepared or are with our courier for delivery.
Online Orders: All refunds for orders placed online will be credited back to the original credit card on which the order was charged.
Telephone Orders: All refunds for orders placed over the telephone will be credited back to the original credit card on which the order was charged.
Flowers for the Home
A beautiful and tasteful selection of flower arrangements and tributes suitable for delivery to the service.